How to Use Ads
Find out more about how to set up and manage your ads to grow your business.
What is "Ads Diagnosis Module"?
The Ads Diagnosis Module is a feature designed to empower you with smarter insights and actionable recommendations to optimize your ad performance. It focuses on critical delivery issues and opportunities for improvement, helping you quickly identify problems, understand their root causes, and take corrective actions—all in one convenient place.
This module simplifies your ad management by:
You will be able to view diagnosis results from Ads List & Ads Detail Page:
Ads List:
The diagnosis in your Ads List is broken down into three easy-to-understand parts: Health Status, Issue Summary, and Suggestions.
1. Health Status will be demonstrated with color-coded Indicators:
Poor (Red): Indicates critical issues that need your immediate attention to get your ads back on track. For example:
Fair (Yellow): Highlights areas where you can improve or take preventive steps to boost performance, while your ads continue to run. For example:
Good (Green): Means there are no urgent issues, and your ads are performing well.
2. Issue Summary: Below Health Status, you will be able to see a more detailed description of the problem with highest priorities, so you know exactly what to focus on first
3. Suggestions: An action suggested will be provided at the bottom of each diagnosis for you to fix the ad with one click.
If the suggestion is "Top Up Now," the link will take you directly to the Top-up page.
For other suggestions, the link will guide you to the relevant Ads Detail Page.
If the Ad has no outstanding issues, the button will take you to the Ads detail page to review the specifications.
Ads Detail Page:
The Ads Detail Page provides comprehensive information through specific Diagnosis Modules and clear Actionable Suggestions.
1. How are diagnosed issues triggered?
Our system analyzes your ad performance daily using key metrics like budget, traffic, conversions, and your balance.
2. Which ads won't trigger a diagnosis?
Ads with no active days in the last 14 days (e.g., paused or deleted ads), and manual bidding campaigns and auto-boost product ads will not trigger a diagnosis.
3. How are red light and yellow light issues different?
Red lights: Are triggered when your ads are currently interrupted or are very likely to be interrupted soon, requiring immediate action to resume delivery.
Yellow lights: Are triggered for suboptimal performance or as preventive measures. Your ads will continue running, but we suggest proactive optimizations to improve performance.
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What is "Ads Diagnosis Module"?
The Ads Diagnosis Module is a feature designed to empower you with smarter insights and actionable recommendations to optimize your ad performance. It focuses on critical delivery issues and opportunities for improvement, helping you quickly identify problems, understand their root causes, and take corrective actions—all in one convenient place.
This module simplifies your ad management by:
You will be able to view diagnosis results from Ads List & Ads Detail Page:
Ads List:
The diagnosis in your Ads List is broken down into three easy-to-understand parts: Health Status, Issue Summary, and Suggestions.
1. Health Status will be demonstrated with color-coded Indicators:
Poor (Red): Indicates critical issues that need your immediate attention to get your ads back on track. For example:
Fair (Yellow): Highlights areas where you can improve or take preventive steps to boost performance, while your ads continue to run. For example:
Good (Green): Means there are no urgent issues, and your ads are performing well.
2. Issue Summary: Below Health Status, you will be able to see a more detailed description of the problem with highest priorities, so you know exactly what to focus on first
3. Suggestions: An action suggested will be provided at the bottom of each diagnosis for you to fix the ad with one click.
If the suggestion is "Top Up Now," the link will take you directly to the Top-up page.
For other suggestions, the link will guide you to the relevant Ads Detail Page.
If the Ad has no outstanding issues, the button will take you to the Ads detail page to review the specifications.
Ads Detail Page:
The Ads Detail Page provides comprehensive information through specific Diagnosis Modules and clear Actionable Suggestions.
1. How are diagnosed issues triggered?
Our system analyzes your ad performance daily using key metrics like budget, traffic, conversions, and your balance.
2. Which ads won't trigger a diagnosis?
Ads with no active days in the last 14 days (e.g., paused or deleted ads), and manual bidding campaigns and auto-boost product ads will not trigger a diagnosis.
3. How are red light and yellow light issues different?
Red lights: Are triggered when your ads are currently interrupted or are very likely to be interrupted soon, requiring immediate action to resume delivery.
Yellow lights: Are triggered for suboptimal performance or as preventive measures. Your ads will continue running, but we suggest proactive optimizations to improve performance.
Was this page helpful?
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