How to Use Ads

Rule of top up task rewards

1. Top up your Ads Credit with the minimum amount specified on the Ads Top-up page.

2. Sellers who achieve the target will receive 1:1 Free Credits as a reward.

3. 1:1 Free Credits will be credited to your Ad Wallet after Shopee processes the reward.

4. 1:1 Free Credits are valid for 30 days from the time they are disbursed to your Ads Wallet.

5. You can view the expiration date of your 1:1 Free Credits in the Shopee Ads Wallet.

What is 1:1 Free Credit

1. 1:1 Free Credit is one type of ads credit spending in a locked 1:1 ratio with paid credit and both are in real-time deduction. 

2. Shopee has 3 types of Ads Credit: General Free Credits, 1:1 Free Credits and Paid Credits. Shopee system will deduct ads credit in the following sequence: 

1. Ads Credit near Expiry Date
2. Ads Credit with Early Start Date
3. Ads Credit Type Comparison
4. [1st] General Ads Credit
5. [2nd] 1:1 Free Ads Credit
6. [3rd] Paid Ads Credit

If a 1:1 Free Credit is paused due to insufficient Paid Balance, all subsequent credits (including General Free credit) are locked until cash is topped up.